At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo, Inc. Product Manager position in Boston, MA: Develop product specifications with product design and engineering to understand technical details and trade-offs for specific outcomes. Support, build, release, and launch software product improvements and new features. Formulate strategy and roadmap for specific product area and contribute to knowledge sharing. Advise on portfolio for software product with sales teams and customers. Track, analyze, and improve metrics for managed products. Develop data insights strategy and deliver incremental products and features. Create and maintain sales forecasting, reporting, and provide analysis. Develop plans to introduce products in new markets. Ideate and prioritize features and work that will move key metrics. Collaborate with sales teams and technical teams to understand and address customer requirements and provide sales support. Research user behavior to understand end-user and customer context. Research industry news and trends, products, services, competitors, relevant information about legacy, existing and emerging technologies, and the latest product-line developments. Develop, present, and respond to proposals for specific customer requirements. Deliver technical presentations that explain products and services. Define use cases that a customer can consider for leveraging product, document potential ways to solve identified issues, identify outstanding concerns, and flag edge cases. Apply and upload resume at https://careers.klaviyo.com/en/search-jobs/
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here . Additional information regarding benefits can be found at klaviyorewards.com .
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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