At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Mid-market Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, Mid-market AE’s pride themselves on working directly with upmarket clients like JB Hifi, Culture Kings, Nutrition Warehouse, Step One, Patagonia, etc… Our upmarket segment is a rapidly expanding area of business for Klaviyo. Klaviyo is one of the few companies that is able to support a multi-segment go-to-market strategy. Mid-market AE’s at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with support from Strategic Solutions Architects you are responsible for partnering with Customer Success and other cross-departmental functions. Klaviyo is in the unique position where the best AE’s have a 65% opportunity win rate and AE average quota attainment is 112% YTD. Klaviyo is HQ’ed in Boston, but this current role is for our Sydney office.
How You’ll Make a Difference:
- Build Klaviyo’s Mid-market and Enterprise client base and be a part of a company-wide initiative
- Actively manage your pipeline and develop a strategy for long-term sustained success
- Support the success of your peers
- Exhibit Klaviyo’s values of accountability and effort
- Provide guidance and support to new Account Executives
- Work closely with Product, Engineering, Customer Success to identify and improve cross-departmental efforts for Upmarket clients
Who You Are:
- 5+ years of closing experience, ideally within SaaS & MarTech
- Experience and interest in working with strategic accounts with multiple stakeholders
- Technical selling capability and understanding of MarTech as well as the competitive landscape
- Aren’t afraid to hear no and embrace failure as an opportunity to improve
- Are thoughtful, engaging, and energetic
- Are adept at influencing and relationship building
- Eligible to work in Australia without restrictions
Klaviyo in APAC:
We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at a very early stage and help to shape our future Klaviyo in APAC.
One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.
As part of the Klaviyo team you will be looked after with some great benefits locally in APAC including private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance ($4.2k AUD), 22 weeks full pay primary caregiver leave (16 week secondary), unlimited holiday and free books (yes, any books!) to name a few.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here . Additional information regarding benefits can be found at klaviyorewards.com .
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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